It may happen that after entering the product key the following error messages may appear:

  1. Office
    Telefonische_Aktivierung_Office_1.png

 

These error messages may appear if the Microsoft servers are overloaded, offline or generally unavailable. Another reason for this can be an insufficient Internet connection.
 
In these cases, you will be offered two options:

    1. The activation via the Internet
    2. The activation by telephone

In this case, choose the telephone activation!


Telefonische_Aktivierung_Office_2.png



The following instructions will help you activate your product using the telephone activation:

 

Step 1

After you have clicked on the telephone activation, a window will be displayed.
A total of 3 steps are displayed here. First select your respective country (Germany, Austria, Switzerland, etc.) under Step 1.

 

Step 2

At Step 2 you will be shown an installation ID.
Telefonische_Aktivierung_Office_3.png

 

Step 3

Click here to go to our activation portal and enter the installation ID in the bar and then click Ok.
Telefonische_Aktivierung_Office_4_BS.png

 

Step 4

You will then be shown a confirmation ID on the same page.
Telefonische_Aktivierung_Office_5_BS.png

 

Step 5

Now copy the confirmation ID and paste it into the Microsoft wizard under Step 3. Then click Next.
Telefonische_Aktivierung_Office_6.png

 

Step 6

Now your product is activated and you can use it to its full extent.
Telefonische_Aktivierung_Office_7.png

 

Have fun with your product!

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